Service Manager

This is the latest version of the help for Ivanti Service Manager 2018. If you cannot find some of the features described in the help, you may be using an older version of the application. To upgrade the application, click here.
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About Form Controls

A control is a form item that can be individually selected and manipulated. Text boxes, drop-down lists, buttons, labels, and images are all controls.

Controls are organized into the following categories:

•Field controls: Contain field data. A field control consists of a physical control (either a date box, DateTime box, label, Boolean check box, number box, radio button, text box, or time box) with a label. The field type determines the kinds of controls that can be used for each field.

•Relationship controls: Display link fields data. A link field is a special system field that stores the RecID and category for a record to identify and link records in a business object relationship. When you create a parent-child object, you must create any associated link field, such as ParentLink, manually. A link field control consists of a physical control (either a link control or a label menu) with a label.

•Other controls: Enhance the functionality or aesthetics of a form. These controls include buttons, free-floating labels and images. See About the "Other" Form Controls